Proven Process2018-07-19T21:54:55+00:00

OUR PROVEN PROCESS

At Metro Office Environments, we offer a comprehensive guided plan from concept to completion.

DISCOVERY

Our preliminary design process is a comprehensive combination of field measuring, client needs analysis, as well as any determined physical contrasts. During this stage of design the sales person and designer meet with the client to determine the specific criteria needed for the project. This criteria usually involves space planning, and initial furniture selections. Once all of the information has been gathered, the design development process can be started. 

DEFINE

The design development process is one of the most important stages of the design process. Throughout this phase, the designer takes all the information gathered from the preliminary design analysis and applies it to the project. At this time the designer finalizes space plans to create floor plans. Two dimensional, and three dimensional drawings are then created to give the client an understanding of the finished results. Once drawings are completed, more specific furniture selection as well as finishes of the furnitures are determined. Specifying the finishes of the furniture is very important, whereby, it allows the designer to create a color rendering for the client. Once all drawings have been produced, the sales person takes the information to the client for review and sign-off approval

DESIGN

After the client has reviewed all drawings and specifications with the salesperson, the drawings are returned to the designer for any necessary changes. Once all final drawings are completed, final specifications are made and the initial sales pricing proposal is created. This proposal along with the finalized drawings are sent to to the salesperson who then completes the quote for presentation to the client. 

DEVELOP

ORDER PROCESSING:

The approved client proposal is turned in to the customer service coordinator who confirms all pricing with the selected manufactures and places the orders via email with our suppliers. During this phase, lead times are confirmed to maintain project schedules. Order acknowledgments are received from the manufactures, checked thoroughly for accuracy, placed on the installation schedule and filed with the client order for reference. The status of all orders are monitored to ensure timeliness and keep the project on schedule.

PROJECT COORDINATION:

Preparation for the project installation brings the sales person, customer service and installation personnel together to effectively coordinate events prior to completion. Orders are received, checked in, and stored until installation, with some orders shipped directly to the facility if feasible. The sales person and/or project manager coordinated all trades involved in the facility prep and installation, whereby a schedule is established and resources are secured. Building facilities, receiving areas and waste disposal are also addressed prior to the start of installation.

COMPLETION

Metro Office prides itself on our installation abilities. We have an in-house team of professionals who handle furniture items from their delivery at our warehouse until their installation, and punch lists are completed.

Our installation abilities include:

• Warehousing/storage of product
• Union/non-union installations
• Coordination with all trades for timely results
• Ongoing follow-up and punch list walk-through
• Product usage and care instruction